The doctors and staff of Essex Family Dental welcome you to our office. To get started we’ve designed this page to answer any questions you might have about our services, policies, and procedures.
General Information
Our office is open to serve you, answer your questions, or schedule an appointment during the following hours.
7:00 a.m. – 7:00 p.m. Monday-Thursday
7:00 a.m. – 4:00 p.m. Friday
8:00 a.m. – 2:00 p.m. Saturday
Should you have an emergency situation, we urge you to call us at: 802-878-5591
Registration
On your first visit to Essex Family Dental we will need to get some basic information from you to establish your dental records. Please bring your current insurance information at that time.
Also, be sure to notify our office of any future changes in your name, address, phone number, or insurance as soon as the change occurs. We want to be sure our information is accurate to best serve you.
Payment
Charges are payable at the time your treatment or service is rendered. Regardless of your insurance coverage, our office relies on you to settle your account. For your convenience we offer the following payment options:
- CASH
- PERSONAL CHECKS
- VISA
- AMERICAN EXPRESS
- DISCOVER
- MASTERCARD
Keep in mind that we are estimating your insurance coverage, and it does not guarantee payment.
Affordable Payment Plans Through CareCredit
Your smile is yours forever, and we want to make it as easy as possible for you to receive the best dental care when you need it.
CareCredit is a healthcare credit card with a credit line for treatments and procedures for your entire family, including your pets. It is a credit card designed for your health and beauty needs. With many of our promotional offers, you can avoid paying interest by making your minimum monthly payments and paying the full amount due by the end of the promotional period. Learn more at their website!
Fees
We base our charges for the service on the severity and complexity of your injury, illness or service need as required under Federal guidelines. Doctors and staff will be pleased to discuss our fees with you before services are performed.
Changes to Your Appointment Time
The time of your appointment has been reserved exclusively for you! If you need to reschedule your appointment, please call our office during regular business hours. 48 business hours’ notice in advance is necessary to avoid a late cancellation fee. We will be glad to give you another time on your convenience.
Insurance
Our business office will gladly submit primary and secondary insurance claims for you. We will do everything we can to obtain up-to-date information on your coverage. Please make sure to provide us with your most current insurance information prior to the service being provided.
Policy coverage varies from one insurance plan to another, as do the “usual, customary and reasonable” (UCR) fees that various insurance plans have established. Please be aware that our financial arrangement is with you, our patient, not your insurance company. Should there be a dispute related to the service, the settlement of the dispute is between you and your insurance carrier. The ultimate responsibility for the services provided to you is yours.
Meet Your Dentists
Dr. Nathan Makay DDS
Dr. Nathan Makay believes that continuing education is an essential part of providing quality, comprehensive care to his patients. He is currently active in Spear Education and has attended the Misch International Implant Institute, in addition to receiving special training in Invisalign®, Six Month Smiles®, and Perio Protect®.
Dr. Jordan A. Lieberman DDS
Dr. Jordan Lieberman is a graduate of the New York University of College of Dentistry where he was recognized as a leader within his group practice for his clinical abilities and promotion of patient education. Dr. Lieberman also believes in community service, and has participated in outreaches both locally and internationally.
40+
years of experience
3000+
happy patients
200+
five star reviews
1000+
invisalign cases
Excellent care every time! Dr Mackay and his entire staff is knowledgeable, kind, patient, and trustworthy. Highly recommend.
WendyDr. Lieberman and the staff at Essex family dental are top notch. They all went above and beyond to make my experience as pain free and relaxing as possible while holding the highest level of professionalism.
Richard